Warrnambool council offers refunds to those needing to cut holidays short at caravan park

Chief executive officer Peter Schneider said while nobody had yet presented with a positive PCR test at Surfside, a number of guests have either tested positive via a RAT or are isolating as a defined close contact.

"They are isolating at Surfside as per the current health directions or have left and returned home," Mr Schneider said.

"With this being the case, guests have a right to privacy.

"All guests who have any COVID symptoms or have been made aware that they are a defined close contact have been asked to inform Surfside staff as soon as possible, and then follow the relevant health orders."

Mr Schneider said that anyone who would like to cancel a booking or leave the park early due to the current situation is fully entitled to do so and will receive a full refund for any cancelled nights.

"We are fortunate to have such high vaccination rates providing the community with a great level of protection from the worst effects of the virus," Mr Schneider said.

"It is also a timely reminder for people to arrange for a booster shot as soon as they are eligible."

IN OTHER NEWS:

Now just one tap with our new app: Digital subscribers now have the convenience of faster news, right at your fingertips with The Standard:

Our journalists work hard to provide local, up-to-date news to the community. This is how you can access our trusted content:

Have you signed up to The Standard's daily newsletter and breaking news emails? You can register below and make sure you are up to date with everything that's happening in the south-west.